Vodafone Idea Network Outage Hits Thousands Across India: What Happened?
In a major disruption for mobile users, Vodafone Idea (Vi) suffered a nationwide outage during the early hours of Friday, April 18, 2025. Thousands of users across major cities such as Delhi, Mumbai, Bengaluru, and Kolkata reported a complete network blackout, leaving them unable to make calls, access the internet, or receive critical OTPs for payments and services.
📉 What Happened?
According to Downdetector, a real-time outage monitoring platform, there was a sharp spike of over 1,500 reports at around 1:02 AM, with issues starting from midnight (12:00 AM).
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Main complaints:
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No signal
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Inability to make calls
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Failure to receive SMS/OTPs
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No internet access
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Over 25% of users on the platform reported a total blackout, triggering frustration and criticism on social media.
📍 Affected Locations
This was not a localized issue. Users from across multiple Indian metros were affected, including:
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Delhi NCR
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Mumbai
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Bengaluru
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Kolkata
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And other major regions
📣 Vi's Official Statement
After a few hours of silence, Vodafone Idea issued a statement addressing the issue:
“Our network services were briefly impacted in NCR during the early hours of Friday (April 18) due to a technical issue. The issue has been resolved and all services are now back to normal. We sincerely apologize for any inconvenience this may have caused and thank our users for their patience and understanding."
🚨 Why This Matters
With more people relying on mobile networks for banking, food delivery, and real-time communication, a midnight outage is more than just an inconvenience. Many users rely on late-night data usage due to better speeds, and an unexpected breakdown like this hampers both work and personal tasks.
Some users reported being unable to receive OTPs, delaying payments and orders from food delivery apps.
🗣️ Users React: Time to Switch?
The outage has reignited criticism against Vodafone Idea’s network reliability. Several users on X (formerly Twitter) have even talked about porting out to other networks to avoid future issues.
This comes at a time when Vi is already facing heat over its delayed 5G rollout, which is still limited to a few cities. As competitors offer faster and more reliable services, Vi continues to struggle with retaining its subscriber base.
🔍 Final Thoughts
Outages like these highlight the importance of network stability in a hyper-connected country like India. While Vi has apologized and restored service, the damage in terms of user trust may take longer to recover.
If you're a Vi user, it might be a good time to evaluate your options — especially if connectivity is mission-critical for you.
Reference from:-https://www.news18.com/tech/vodafone-idea-suffers-major-outage-thousands-of-users-hit-by-total-blackout-9303725.html